How to remove Samsung Account from my Microsoft Account?

Anonymous
2020-04-11T19:29:11+00:00

I have tried everything to remove the account linkage through Securty -> Additional Security Options and then "Remove" at the Samsung Account, however, it is still not being removed. No errors, no feedback, nothing.

I have tried removing it from the Samsung Account website and, as per Samsung, it is removed (hence I proceeded to delete that account due to Security Issues that kept me from managing my own account).

Also, I've tried to reach chat support and phone support but neither of them were able to help me. The only thing I was able to scrap from them was a ticket number 1498509800 and the advise to pledge for answers through here.

Please, this is getting frustrating since I'm unable to perform anything and no one seems to know what to do.

This is the page where I'm trying to remove the account but, even after clicking on "Remove" and confirming I want to remove that account, it just stills linked.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-11-21T00:38:46+00:00

GO incognito from your browser and do the thing, it'll be worked.

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  1. Anonymous
    2020-10-13T23:43:27+00:00

    Well... Today we've reached the 70 hour marker and yet same issue "Account unavailable". It is worth to mention that I have received a response from the Microsoft Support Team telling me that the issue is "near resolution" so, at least, it seems they are doing something... perhaps? 

    I dunno... I'll make sure to keep you all posted on any news whatsoever.

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  2. Anonymous
    2020-10-14T05:09:56+00:00

    We are all here contacted support long time ago. Week ago I also got an email from MS (after 3 months) that fix is ongoing. 

    They removed button because it was not functional, it means they finally started doing something.

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  3. Anonymous
    2020-10-26T02:46:39+00:00

    Hello everyone, after spending a lot of time to try to remove samsung credential from login permissions in microsoft account  I log in my Samsung account. How surprised I was to see an UNLINK MICROSOFT ACCOUNT button. Everything is working now the samsung account has disappeared from the microsoft account.

    Hope this works for you too.

    Here the link.

    https://support.microsoft.com/en-us/office/samsung-microsoft-onedrive-and-your-privacy-2d892afb-0cd1-495f-76f9-87b4f6b818b6?ui=en-US&rs=en-US&ad=US

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  4. Anonymous
    2020-10-26T05:09:39+00:00

    Still broken for me...

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