How to remove Samsung Account from my Microsoft Account?

Anonymous
2020-04-11T19:29:11+00:00

I have tried everything to remove the account linkage through Securty -> Additional Security Options and then "Remove" at the Samsung Account, however, it is still not being removed. No errors, no feedback, nothing.

I have tried removing it from the Samsung Account website and, as per Samsung, it is removed (hence I proceeded to delete that account due to Security Issues that kept me from managing my own account).

Also, I've tried to reach chat support and phone support but neither of them were able to help me. The only thing I was able to scrap from them was a ticket number 1498509800 and the advise to pledge for answers through here.

Please, this is getting frustrating since I'm unable to perform anything and no one seems to know what to do.

This is the page where I'm trying to remove the account but, even after clicking on "Remove" and confirming I want to remove that account, it just stills linked.

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2020-11-21T00:38:46+00:00

GO incognito from your browser and do the thing, it'll be worked.

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  1. Anonymous
    2020-04-11T19:33:57+00:00

    It is worth to mention that I've tried to follow the only article I was able to found related to this request. https://support.microsoft.com/en-us/help/4522425/samsung-microsoft-onedrive-and-your-privacy.

    As you can see, that's the same steps that I've tried to accomplish.

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  2. Anonymous
    2020-05-19T19:56:56+00:00

    Hi, man. Have you managed to fix your issue? I have the same problem.

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  3. Anonymous
    2020-05-20T05:41:02+00:00

    Hi Cerkute,

    Unfortunately, no, they have not solved my issue yet, however, I manage myself (through a lot of calls and fight through a lot of departments) to escalate my case to the Privacy department (since it seems to be a privacy issue). I highly recommend you to give them a call and provide them my ticket number, 1498509800, to let them know that you are experiencing the same issue. Also, try to tell them that you need the issue to be escalated both with the Accounts and Billing (tell them that you need this to be escalated to a higher support like an Advocate) and to the Privacy department.

    I hope this helps you.

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  4. Anonymous
    2020-07-01T20:41:46+00:00

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