How to remove Samsung Account from my Microsoft Account?

Anonymous
2020-04-11T19:29:11+00:00

I have tried everything to remove the account linkage through Securty -> Additional Security Options and then "Remove" at the Samsung Account, however, it is still not being removed. No errors, no feedback, nothing.

I have tried removing it from the Samsung Account website and, as per Samsung, it is removed (hence I proceeded to delete that account due to Security Issues that kept me from managing my own account).

Also, I've tried to reach chat support and phone support but neither of them were able to help me. The only thing I was able to scrap from them was a ticket number 1498509800 and the advise to pledge for answers through here.

Please, this is getting frustrating since I'm unable to perform anything and no one seems to know what to do.

This is the page where I'm trying to remove the account but, even after clicking on "Remove" and confirming I want to remove that account, it just stills linked.

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2020-11-21T00:38:46+00:00

GO incognito from your browser and do the thing, it'll be worked.

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  1. Anonymous
    2020-09-08T19:50:14+00:00

    Thanks Nathan,

    Glad to know its being looked at. Hopefully they can resolve it soon.

    Will update this forum if I get anything back in regards to my case too.

    Cheers!

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  2. Anonymous
    2020-09-08T19:41:26+00:00

    Hey Nathan,

    Any new updates from Microsoft? I am experiencing the same issue.

    Thanks,

    Andrew

    This is the latest update I got: 

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  3. Anonymous
    2020-09-08T11:44:23+00:00

    Hello Andrew:

    No, unfortunately no. I still have a case "open" with them (more like abandoned by them). 

    I have "sorted" it out by creating an account solely for Samsung and linked it to my main inbox, shared everything on onedrive to my main onedrive and shared my licenses (like microsoft 365) with it. 

    Not ideal but working... 

    Also, I've been told that Google Services are less expensive and better to work with... Idk, perhaps I'm going to migrate over.... Only time will tell. 

    Regards

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  4. Anonymous
    2020-09-07T22:56:48+00:00

    Hi Mauricio,

    Did Microsoft ever fix the problem for you?

    I have the same issue and case open with them but I'm beginning to think I'll  need to create a new MS account...

    Thanks,

    Andrew

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