Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
GO incognito from your browser and do the thing, it'll be worked.
How to remove Samsung Account from my Microsoft Account?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
I have tried everything to remove the account linkage through Securty -> Additional Security Options and then "Remove" at the Samsung Account, however, it is still not being removed. No errors, no feedback, nothing.
I have tried removing it from the Samsung Account website and, as per Samsung, it is removed (hence I proceeded to delete that account due to Security Issues that kept me from managing my own account).
Also, I've tried to reach chat support and phone support but neither of them were able to help me. The only thing I was able to scrap from them was a ticket number 1498509800 and the advise to pledge for answers through here.
Please, this is getting frustrating since I'm unable to perform anything and no one seems to know what to do.
This is the page where I'm trying to remove the account but, even after clicking on "Remove" and confirming I want to remove that account, it just stills linked.
Outlook | Web | Outlook.com | Account management, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Anonymous
50 additional answers
Sort by: Newest
-
Anonymous
2020-07-30T06:08:10+00:00 It's very frustrating that Microsoft won't do anything about this despite all the countless complaints.
-
Anonymous
2020-07-30T05:27:54+00:00 I am unable to remove Samsung account from my account. When I click on remove account Noting happens it just refresh the page.
-
Anonymous
2020-07-01T20:41:46+00:00 I and others (https://answers.microsoft.com/en-us/msoffice/forum/all/how-do-i-remove-social-networking-account-samsung/a7ffc305-a456-4aff-bf75-a5cc526d9688?auth=1&page=3) have the same problem.
I’ve posted the problem on UserVoice. If we upvote it enough, Microsoft may do something about it.
I’ve also posted the problem on Feedback Hub:
-
Anonymous
2020-05-20T05:41:02+00:00 Hi Cerkute,
Unfortunately, no, they have not solved my issue yet, however, I manage myself (through a lot of calls and fight through a lot of departments) to escalate my case to the Privacy department (since it seems to be a privacy issue). I highly recommend you to give them a call and provide them my ticket number, 1498509800, to let them know that you are experiencing the same issue. Also, try to tell them that you need the issue to be escalated both with the Accounts and Billing (tell them that you need this to be escalated to a higher support like an Advocate) and to the Privacy department.
I hope this helps you.