How to remove Samsung Account from my Microsoft Account?

Anonymous
2020-04-11T19:29:11+00:00

I have tried everything to remove the account linkage through Securty -> Additional Security Options and then "Remove" at the Samsung Account, however, it is still not being removed. No errors, no feedback, nothing.

I have tried removing it from the Samsung Account website and, as per Samsung, it is removed (hence I proceeded to delete that account due to Security Issues that kept me from managing my own account).

Also, I've tried to reach chat support and phone support but neither of them were able to help me. The only thing I was able to scrap from them was a ticket number 1498509800 and the advise to pledge for answers through here.

Please, this is getting frustrating since I'm unable to perform anything and no one seems to know what to do.

This is the page where I'm trying to remove the account but, even after clicking on "Remove" and confirming I want to remove that account, it just stills linked.

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2020-11-21T00:38:46+00:00

GO incognito from your browser and do the thing, it'll be worked.

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  1. Anonymous
    2020-11-13T14:08:42+00:00

    Hi

    Thanks for trying to help but the issue we're all having is that we're unable to unlink our Microsoft account from a deleted Samsung account. 

    Therefore the steps you've listed would not work, since there is no Samsung account to log into.

    Cheers

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  2. Anonymous
    2020-11-08T18:20:56+00:00

    Thank you! It works. I could only remove the link from Samsung's web page. The Microsoft Account remove button is broken.

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  3. Anonymous
    2020-11-04T09:21:51+00:00

    Awful plan decision, I have a similar issue, I can't eliminate Samsung account from my record.At the point when I click on eliminate account Noting happens it simply revive the page.

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  4. Anonymous
    2020-11-04T08:24:44+00:00

    It is still not working. Unlink should work from MS side, not Samsung only. My main problem is, that my main MS is linked to old deleted Samsung account which I cant unlink.

    Exactly same issue on my side! 

    :-(

    Same for me.

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