Microsoft support sucks

Anonymous
2020-08-15T14:00:05+00:00

I am paying for Office. I can't use it properly. My One Drive files are deleted and I can't add any files. And I can't get Microsoft to communicate with me through the chat and phone links.

This is very bad customer service!

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  1. Anonymous
    2020-08-15T14:04:18+00:00

    We are only fellow users and have nothing to do with support.

    You can call the number for your corner of the globe and report your issues to them.

    https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers

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  3. Anonymous
    2020-09-15T18:43:13+00:00

    I completely agree! I have three case numbers in two days. Have been on the phone with "support" for well over an hour and they refuse to let me speak to a senior tech. The tech's I have been dealing with continuously talk over you and fail to listen when you try to tell them you have already done what they plan to do. I am about ready to switch to Apple.

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  4. Anonymous
    2020-11-18T17:35:08+00:00

    agree online support no help.

    Cannot get a hold of anyone.

    Virtual support sucks

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  5. Anonymous
    2020-12-08T20:46:41+00:00

    I must say i switched to Apple years ago and had learned what life was like without the frustration of Microsoft in my life, But unfortunately owning and running a business there is not much in the way of business software from Apple so industry supports Microsoft and got sucked back into the Microsoft world and like Zud the Hut bought business office and having similar problems with One drive files and no help or support to be found, called numbers and support forums but all just ends at the same place that brought me to Apple in the first place, Hours of wasted time and frustration,

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