Microsoft support sucks

Anonymous
2020-08-15T14:00:05+00:00

I am paying for Office. I can't use it properly. My One Drive files are deleted and I can't add any files. And I can't get Microsoft to communicate with me through the chat and phone links.

This is very bad customer service!

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  1. Anonymous
    2021-08-05T11:55:27+00:00

    This will be a great solution except it doesn’t work anymore.

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  2. Anonymous
    2021-08-05T11:52:51+00:00

    I totally agree with this post and wonder if anyone knows a way to speak with Microsoft tech support. Or even if said service exists.

    I am at the end of my rope because I cannot access my folders and files. The website is no help, and I cannot speak with anyone. The phone number that is provided cuts off after directing customers to the website. I definitely don’t know why I’m paying for this. It’s the worst customer service I have encountered among all my subscription services anywhere.

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  4. Anonymous
    2021-07-23T13:14:32+00:00

    I found the best way to reach someone, is to go to Microsofts customer support page and click talk to virtual.agent and then request a call back and then select what for and put your number. They typically call back within 1 minute.

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  5. Anonymous
    2021-07-23T05:43:55+00:00

    I agree 100% I can't even talk to someone live on the phone and no one can help with the issues I'm having I made a microsoft account that told me I couldn't make it so I can redeem a game code so I can play it that I PAID FOR and I can't log into that account because the password is wrong and I can't recover it because 1. THE ACCOUNT IS NEW. There for I HAVE NO PROOF no contacts no recent messages and now I'm out of money because it redeemed on that account I can't get into, this is why I STOPPED using microsoft, this company is legit the WORST when it comes to customers and actually helping. I'm beyond pissed, so, you my dude are 100% right. MICROSOFT FIX YOUR ****. Or at least help me unreedem this damn code from my other account so I can apply it to the new one I HAD to make because microsoft wanted to be a butthole and say I couldn't make the previous one but proceeds too and keeps me logged in while I made a new one because it gave me an error. WOW. so now my redeem code is on the account I can't access, so there for money waisted. Ya'll suck.

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