Someone keeps trying to reset my account password

Anonymous
2020-06-12T12:16:44+00:00

I have received three emails over the last couple of days, on my recovery accounts that I use to get into my microsoft account if I am unable to get into it, with password reset codes. Every time I've gotten one I reset my microsoft password but then I get another one later that same day or the next day. I have two factor authentication turned on, I have the microsoft authenticator app set up for my account, and I get security notifications to my phone. It doesnt appear that whoever is trying to access my account has been successful as there is no recent log in activity in my security settings, that wasnt me, showing that someone was able to successfully get into my account but I am concerned that whoever is trying to get in is going to be successful at some point. When I have received these password reset emails with a reset code in them I have not received any alerts from the authenticator app to approve a log in but I have gotten the password reset code emails to two different account recovery email addresses that I have setup so I know someone is trying to get in. Is there anything else that I can do or that microsoft can do on their end to protect my account further.

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2020-06-17T10:39:04+00:00

Hello Guys.

Here is what I have done.

Go to account security .

Under More Security options >> Manage sign in option

you can create a new alias and can set that new alias as primary.

By default, our primary alias is our email address.

Once you set the new alias as primary, untick your original email then save it.

Be sure to remember your new alias because that is what you are going to use to log-in.

Don't give your new alias to anyone..  I think our email address remains the same. 

This way, our original email cannot be used to login.

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  1. Anonymous
    2020-06-20T08:04:57+00:00

    Even if you set an alias, you can still log in using either the email or the alias. So as far as I know, I don't think that would work. I like the out-of-the-box thinking though.

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  2. Anonymous
    2020-06-20T08:23:38+00:00

    go to manage sign in options and untick the old targeted email and save settings. leaving only the new alias as the sign in option ticked.

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  3. Anonymous
    2020-06-20T18:45:42+00:00

    Once you have created a new alias for login and take over as primary remember to untick the sign in options for the old email account and the automatic sync failed bots should stop then. I previously had nearly 60+ automatic sync fails in a month with almost 3 to 5 times the unsuccessful syncs per day and now it has finally stopped because the old sign in email can't be found and can't be taken over by another account as it is hidden and locked into your new sign in alias.

    No flooding alerts at my other backup email addresses now. Finally some peace and quiet for the time being.

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