Someone keeps trying to reset my account password

Anonymous
2020-06-12T12:16:44+00:00

I have received three emails over the last couple of days, on my recovery accounts that I use to get into my microsoft account if I am unable to get into it, with password reset codes. Every time I've gotten one I reset my microsoft password but then I get another one later that same day or the next day. I have two factor authentication turned on, I have the microsoft authenticator app set up for my account, and I get security notifications to my phone. It doesnt appear that whoever is trying to access my account has been successful as there is no recent log in activity in my security settings, that wasnt me, showing that someone was able to successfully get into my account but I am concerned that whoever is trying to get in is going to be successful at some point. When I have received these password reset emails with a reset code in them I have not received any alerts from the authenticator app to approve a log in but I have gotten the password reset code emails to two different account recovery email addresses that I have setup so I know someone is trying to get in. Is there anything else that I can do or that microsoft can do on their end to protect my account further.

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2020-06-17T10:39:04+00:00

Hello Guys.

Here is what I have done.

Go to account security .

Under More Security options >> Manage sign in option

you can create a new alias and can set that new alias as primary.

By default, our primary alias is our email address.

Once you set the new alias as primary, untick your original email then save it.

Be sure to remember your new alias because that is what you are going to use to log-in.

Don't give your new alias to anyone..  I think our email address remains the same. 

This way, our original email cannot be used to login.

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  1. Anonymous
    2020-06-17T12:25:36+00:00

    Well whoever it is stopped for a day or so and is back at it again this morning trying to get into my microsoft account. They must just be trying the email address in any forgot password form they can because they tried getting into my spotify account also. I just shut that account down because I dont use it. This is ridiculous. 

    Wow. Glad I Googled this. EXACTLY the same here. Hotmail reset attenps daily and someone also then tried my Spotify. How weird. I'm still reading this thread but wanted to quote your comment.

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  2. Anonymous
    2020-06-17T12:32:20+00:00

    I'm glad I wasnt the only person having this happen. It's good to see that so many people are experiencing it as well so that microsoft may implement a change. The alias settings suggested above though are a great solution which I will be implementing right away. My only question and maybe MarFlavier or Erik can answer this but how did setting the alias up affect your 2fa and authenticator app if you had them set up. Were you able to leave the settings for those alone and it still worked or did you have to change anything to reflect the new account alias?

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  3. Anonymous
    2020-06-17T12:53:35+00:00

    I tried to follow your suggestion, but on the "manage sign in option" I can't create a new alias, there's only my greyed-out primary.

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  4. Anonymous
    2020-06-17T13:37:24+00:00

    I tried to follow your suggestion, but on the "manage sign in option" I can't create a new alias, there's only my greyed-out primary.

    you can try this link

    https://account.live.com/AddAssocId

    it is basically like creating a new email address but preserving the old one. 

    or simply go to help section under "change email address" 

    https://support.microsoft.com/help/12407

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