Someone keeps trying to reset my account password

Anonymous
2020-06-12T12:16:44+00:00

I have received three emails over the last couple of days, on my recovery accounts that I use to get into my microsoft account if I am unable to get into it, with password reset codes. Every time I've gotten one I reset my microsoft password but then I get another one later that same day or the next day. I have two factor authentication turned on, I have the microsoft authenticator app set up for my account, and I get security notifications to my phone. It doesnt appear that whoever is trying to access my account has been successful as there is no recent log in activity in my security settings, that wasnt me, showing that someone was able to successfully get into my account but I am concerned that whoever is trying to get in is going to be successful at some point. When I have received these password reset emails with a reset code in them I have not received any alerts from the authenticator app to approve a log in but I have gotten the password reset code emails to two different account recovery email addresses that I have setup so I know someone is trying to get in. Is there anything else that I can do or that microsoft can do on their end to protect my account further.

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2020-06-17T10:39:04+00:00

Hello Guys.

Here is what I have done.

Go to account security .

Under More Security options >> Manage sign in option

you can create a new alias and can set that new alias as primary.

By default, our primary alias is our email address.

Once you set the new alias as primary, untick your original email then save it.

Be sure to remember your new alias because that is what you are going to use to log-in.

Don't give your new alias to anyone..  I think our email address remains the same. 

This way, our original email cannot be used to login.

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  1. Anonymous
    2020-06-17T06:44:24+00:00

    I'm having the same issue. Getting more emails by the day, super annoying.

    Also seeing the unsuccessful syncs & my hotmail and recovery mail are the same in front of the @hotmail.com. So I wonder if that's something we all have in common as well. Gonna change that right now to see if that makes a difference.

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  2. Anonymous
    2020-06-17T06:09:05+00:00

    Me too! Ive been having that exact same problem! That makes me feel

    less of a target!

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  3. Anonymous
    2020-06-17T00:36:27+00:00

    I would definitely move anything sensitive like bank accounts , ebay , Facebook. Better to be safe than sorry

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  4. Anonymous
    2020-06-17T00:12:42+00:00

    I started getting the same kinds of emails starting on the 21th of last month, now it's gotten to the point where I receive at least 5 password reset requests per day. Checking the recent activity page reveils that there are a lot of "unsuccessful sync"s coming from IP addresses from Brazil, China, Indonesia, the United States, and Thailand.

    I'm starting to consider just moving every account associated with this email address to another service honestly..

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