Someone keeps trying to reset my account password

Anonymous
2020-06-12T12:16:44+00:00

I have received three emails over the last couple of days, on my recovery accounts that I use to get into my microsoft account if I am unable to get into it, with password reset codes. Every time I've gotten one I reset my microsoft password but then I get another one later that same day or the next day. I have two factor authentication turned on, I have the microsoft authenticator app set up for my account, and I get security notifications to my phone. It doesnt appear that whoever is trying to access my account has been successful as there is no recent log in activity in my security settings, that wasnt me, showing that someone was able to successfully get into my account but I am concerned that whoever is trying to get in is going to be successful at some point. When I have received these password reset emails with a reset code in them I have not received any alerts from the authenticator app to approve a log in but I have gotten the password reset code emails to two different account recovery email addresses that I have setup so I know someone is trying to get in. Is there anything else that I can do or that microsoft can do on their end to protect my account further.

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2020-06-17T10:39:04+00:00

Hello Guys.

Here is what I have done.

Go to account security .

Under More Security options >> Manage sign in option

you can create a new alias and can set that new alias as primary.

By default, our primary alias is our email address.

Once you set the new alias as primary, untick your original email then save it.

Be sure to remember your new alias because that is what you are going to use to log-in.

Don't give your new alias to anyone..  I think our email address remains the same. 

This way, our original email cannot be used to login.

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  1. Anonymous
    2020-06-18T01:37:07+00:00

    It won't let me change my 'alias' for some reason, as it's greyed out, but I did change my safety/backup email address, and so far, no more password reset attempts. Yay! (Knock on wood!)

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  2. Anonymous
    2020-06-18T01:07:18+00:00

    Just set up my new alias and tested sending emails to my old address to make sure they'd still go through. Works like a charm. Now it's just a matter of time to see if I get any of the stupid reset requests. Did you encounter any issues after doing this with getting emails from accounts you had your microsoft account associated with? I'm guessing no, just curious. The authenticator app for 2FA picked it up right away too just isnt showing the updated primary account just yet but microsoft says it takes up to 48 for the change to take effect.

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  3. Anonymous
    2020-06-17T18:11:44+00:00

    Really good advice. No help from microsoft through their chat function. More bots!

    Anyway created an alias etc. So lets hope this puts a stop to this nonsense.

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  4. Anonymous
    2020-06-17T15:19:25+00:00

    Good to know. Thanks for the info. I will be making the changes this evening and hopefully stop this **** for good.

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