Someone keeps trying to reset my account password

Anonymous
2020-06-12T12:16:44+00:00

I have received three emails over the last couple of days, on my recovery accounts that I use to get into my microsoft account if I am unable to get into it, with password reset codes. Every time I've gotten one I reset my microsoft password but then I get another one later that same day or the next day. I have two factor authentication turned on, I have the microsoft authenticator app set up for my account, and I get security notifications to my phone. It doesnt appear that whoever is trying to access my account has been successful as there is no recent log in activity in my security settings, that wasnt me, showing that someone was able to successfully get into my account but I am concerned that whoever is trying to get in is going to be successful at some point. When I have received these password reset emails with a reset code in them I have not received any alerts from the authenticator app to approve a log in but I have gotten the password reset code emails to two different account recovery email addresses that I have setup so I know someone is trying to get in. Is there anything else that I can do or that microsoft can do on their end to protect my account further.

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2020-06-17T10:39:04+00:00

Hello Guys.

Here is what I have done.

Go to account security .

Under More Security options >> Manage sign in option

you can create a new alias and can set that new alias as primary.

By default, our primary alias is our email address.

Once you set the new alias as primary, untick your original email then save it.

Be sure to remember your new alias because that is what you are going to use to log-in.

Don't give your new alias to anyone..  I think our email address remains the same. 

This way, our original email cannot be used to login.

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  1. Anonymous
    2020-06-16T19:04:08+00:00

    Hi,

    I believe you have touched on something here.

    My targeted email is (not actual one)

    Bob223   @   hotmail.co.uk

    My recovery is 

    Bob223   @   outlook.com.

    As they both have the same before the @ the step for them to send a recovery code becomes simple just add outlook instead. 

    Does anyone relate?

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  2. Anonymous
    2020-06-16T18:50:46+00:00

    Yeah the notifications are annoying i am with you on the fact turning them off could be a bad idea as you wont wont know what is happening. I guess you could check your emails often(but you could be too late to do anything if they get in).

    What I am interested in is why we are being targeted what do we have in common are our email addresses all in one log together that the hacker has found.

    And how many of us are being affected by it? 

    I would guess it is a program/bot that is doing this in a loop until it is successful then the "hacker / hackers" would take over. 

    Seems like none of us are being targeted in a different way. That I assume a skilled hacker would do. If they are very skilled they would be in already. 

    I think they are either waiting for a certain number of attempts to get it right and gain access or waiting for us to do something that comprises our security so they can wiggle in.

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  3. Anonymous
    2020-06-16T17:38:09+00:00

    I am having the same issue. Someone keeps attempting to access my Hotmail account, as I get a reset password link and code sent to my backup email address at least 2-3 times a DAY!

    Can't Microsoft ping their IP address, and block them, or something like that?

    I'm worried that no matter HOW hard my password is, that they might some day get in.

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  4. Anonymous
    2020-06-16T17:06:14+00:00

    Same issue here, getting spammed to death with the same e-mails. Received at least 20 in the last few days. I have 2FA enabled so I guess I should be fine, but it sure is annoying.

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