Someone keeps trying to reset my account password

Anonymous
2020-06-12T12:16:44+00:00

I have received three emails over the last couple of days, on my recovery accounts that I use to get into my microsoft account if I am unable to get into it, with password reset codes. Every time I've gotten one I reset my microsoft password but then I get another one later that same day or the next day. I have two factor authentication turned on, I have the microsoft authenticator app set up for my account, and I get security notifications to my phone. It doesnt appear that whoever is trying to access my account has been successful as there is no recent log in activity in my security settings, that wasnt me, showing that someone was able to successfully get into my account but I am concerned that whoever is trying to get in is going to be successful at some point. When I have received these password reset emails with a reset code in them I have not received any alerts from the authenticator app to approve a log in but I have gotten the password reset code emails to two different account recovery email addresses that I have setup so I know someone is trying to get in. Is there anything else that I can do or that microsoft can do on their end to protect my account further.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2020-06-17T10:39:04+00:00

Hello Guys.

Here is what I have done.

Go to account security .

Under More Security options >> Manage sign in option

you can create a new alias and can set that new alias as primary.

By default, our primary alias is our email address.

Once you set the new alias as primary, untick your original email then save it.

Be sure to remember your new alias because that is what you are going to use to log-in.

Don't give your new alias to anyone..  I think our email address remains the same. 

This way, our original email cannot be used to login.

Was this answer helpful?

10+ people found this answer helpful.
0 comments

79 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-06-16T15:22:26+00:00

    Password that i have is strong for now and there are other securities in check in my PCs. Plus I found out where my email and old passwords from years and years ago were compromised as i had already implemented new passwords. There were a few sites that were shut down and they did not protect their clients information and was leaked from there.

    The only thing that annoys me is the constant emails notifying me that someone is probing my account for weaknesses. Can't exactly shut down the notifications as i need to know if they are successful or something amidst might occur. We will see how things turns out as this only happens recently starting around May. This month June is the worst frequent scratching at the door. even though they can't get in yet and I hope they won't with the securities in place.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2020-06-16T15:16:20+00:00

    Probably not if you have a 2FA security on and there might be a bot doing this thus we hope microsoft will investigate this sometime soon.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2020-06-16T13:33:36+00:00

    Yes they are most likely using some vpn or proxy server to spoof their location. I would say the best thing to do is make sure you know what is connected to the email that is being targeted and if they are important like bank account , facebook, ebay and so on. See if you can change them to a different email or/and place 2FA on them aswell. Your email is itself is not always the priority for hackers its its the accounts related to the email.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-06-16T12:42:25+00:00

    The same thing happened to me around the same time. Since June 6 or 9, I get multiple  password reset requests everyday. I logged online and checked security logs and saw the attempts come from all around the world at different t locations, most likely a VPN. I too use my old hotmail. Good thing is I'm glad I'm not the only one. Bad thing is it seems to be happening to almost everyone or at least a ton of people. Sounds like someone must have gotten email accounts from somewhere and is trying to reset and hijack any they can.

    Was this answer helpful?

    0 comments