Gmail sent emails getting saved as draft

Anonymous
2020-02-18T21:34:31+00:00

When I send an an email through my gmail account via the Outlook IOS mobile app, the sent email shows up a draft in gmail on my desktop browser. It doesn't show up as a sent email in thread. How do I make sent emails show up as sent and not as a draft?

I tried deleting and reinstalling Outlook on my iphone X. Interestingly, it worked for the first few minutes and then it started saving as draft again. I'm not sure if there was some minor update in between hard re-installs.

Outlook | Outlook for mobile | Outlook for iOS | For business

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  1. Anonymous
    2020-03-04T15:35:26+00:00

    This is the response from MSFT support team.

    Surprised to hear, that, they don't have any plans to fix this known issue. :(

    If it takes long, we may need to think of other options. :(

    Hi Rajesh, I checked and confirmed that this is a known issue. We don't have an estimated time yet as to when it will be resolved. However, Our dev team is already aware of this and they are already working on a fix.

    We recommend that you continue to update to the latest app version so you don't miss the fix.

    Thanks for your patience. :)

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  2. Anonymous
    2020-03-04T11:08:03+00:00

    I have the same issue with emails going to draft when sending from my app on the phone. 

    Br,

    Anne

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  3. Anonymous
    2020-03-03T06:45:36+00:00

    >> Reset account, remove and re-add account... 

    This is done already.

    Also uninstall & re-install is done.

    Force stop & start is also done.

    Still doesn't work.

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  4. Anonymous
    2020-03-03T06:27:15+00:00

    I'm currently in contact with support of Outlook app directly.

    So far they asked me the usual things that do not work:

    Reset account, remove and re-add account... 

    I hope they acknowledge this bug as soon as possible because my inbox (everywhere, not just in the app) is full of Draft emails.

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  5. Anonymous
    2020-03-03T06:17:31+00:00

    I too have the same issue.

    This is really serious issue. We don't know whether the email has been sent really or not. Re-sending from browser would spam others.

    Re-Installing the Outllok for Android app still has the same issue.

    Wondering how soon MSFT can fix this issue?

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