"Personalized email address" missing in my Outlook.com premium

Anonymous
2020-02-11T09:13:29+00:00

I have a GoDaddy domain , I'm using it from several weeks.

Today I've open Premium tab and "Personalized email address" is missing!

A friend have just completed the domain transfer to GoDaddy and he would to activate his personal domain on Outlook.com but "Personalized email address" is missing for him also. 

Me and my friend have an active Office 365 Home subscription.

What's happens ?

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2020-02-20T07:55:08+00:00

    I've opened a support ticket me too.

    I've just received an email from Microsoft support notifying me that they will fix the problem today.

    I'll let you know.

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  2. Anonymous
    2020-02-20T09:44:13+00:00

    Good news.

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  3. Anonymous
    2020-02-20T11:05:11+00:00

    I got an update as well.

    They "respected my decision" not to install the https proxy and still forwarded the issue to "Tier3 support".

    According to him they are indeed working on the problem: "We believe that they are working to find the root cause of the issue. Please allow us 24-48 hours of time. I will get back to you with an update."

    Let's wait and see then.

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  4. Anonymous
    2020-02-20T11:10:36+00:00

    Okay, that was quick.

    I just thought I check again and now the "Personalized email address" option is available again for me.

    Hope it has been solved for all of you too.

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  5. Anonymous
    2020-02-20T11:19:01+00:00

    Not with me yet.

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