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I have a GoDaddy domain , I'm using it from several weeks.
Today I've open Premium tab and "Personalized email address" is missing!
A friend have just completed the domain transfer to GoDaddy and he would to activate his personal domain on Outlook.com but "Personalized email address" is missing for him also.
Me and my friend have an active Office 365 Home subscription.
What's happens ?
Configuring preferences and options in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same problem. I had the Personalized Email Address link in my Outlook Premium settings, but in the five days it took to transfer my domain name to GoDaddy, it has now disappeared. Very frustrating!
I tweeted to the @Office, @Office365, and @OfficeSupport accounts with no response. I'm getting the feeling Microsoft knows about this, but don't want to talk about it.
I spent an hour with MS 1st line support tonight. Frankly they didn't have much of a clue....
Still seeing the 500 error and not seeing the link in Outlook.com .
It's pretty poor that this functionality is still documented but not working. I appreciate software has bugs and issues, but this isn't great.
It most certainly has been a feature: https://support.office.com/en-us/article/get-a-personalized-email-address-in-office-365-75416a58-b225-4c02-8c07-8979403b427b
Get a personalized email address in Office 365
Outlook.com
As a benefit of your Office 365 Home or Office 365 Personal subscription, you can create a personalized email address that's associated with your Outlook.com mailbox.
Getting started
To get started, sign in to https://outlook.live.com and make sure you're using the new Mail experience. Select the diamond icon on the toolbar to open the premium dashboard. Under Personalized email address, select Get started and follow the instructions.