"Personalized email address" missing in my Outlook.com premium

Anonymous
2020-02-11T09:13:29+00:00

I have a GoDaddy domain , I'm using it from several weeks.

Today I've open Premium tab and "Personalized email address" is missing!

A friend have just completed the domain transfer to GoDaddy and he would to activate his personal domain on Outlook.com but "Personalized email address" is missing for him also. 

Me and my friend have an active Office 365 Home subscription.

What's happens ?

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2020-05-23T12:10:23+00:00

    Same thing here! I cannot now see the personalised domain under premium tab?

    I did manage to successfully create a personalised email using the personalised domain under the premium tab on May 18th, now the personalised domain button is missing under the premium tab.

    I am also trying to setup a personalised email for a family member on Microsoft 365 Family account, the personalised domain button is missing under the premium tab.

    This is frustrating.

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  2. Anonymous
    2020-05-23T14:21:55+00:00

    Same thing here!

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  3. Anonymous
    2020-05-23T14:30:53+00:00

    Apparently it's a bug M$ is working on.  

    Tuesday May 26th they should have a fix for it.

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  4. Anonymous
    2020-05-23T15:57:49+00:00

    Let's hope the fix works. Thanks for the update.

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  5. Anonymous
    2020-05-24T18:41:58+00:00

    Apparently it's a big M$ is working on.  

    Tuesday May 26th they should have a fix for it. 

    Were you find this information?

    The support guided me to the business support:

    https://docs.microsoft.com/en-us/microsoft-365/admin/contact-support-for-business-products?view=o365-worldwide&tabs=phone

    Do not think, that they can help...

    Any one asked for a refund or something? for me key feature is missing...

    btw. have the same 500 erros:

    https://outlook.live.com/ows/api/v1/PremiumDomain

    https://outlook.live.com/ows/api/beta/PremiumUser

    .....

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