"Personalized email address" missing in my Outlook.com premium

Anonymous
2020-02-11T09:13:29+00:00

I have a GoDaddy domain , I'm using it from several weeks.

Today I've open Premium tab and "Personalized email address" is missing!

A friend have just completed the domain transfer to GoDaddy and he would to activate his personal domain on Outlook.com but "Personalized email address" is missing for him also. 

Me and my friend have an active Office 365 Home subscription.

What's happens ?

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2020-02-26T20:56:16+00:00

    As an interim solution I moved the account across to Fastmail where I have an account for family email and guess what, it worked and hasn't stopped working yet as not having access to email was causing problems. 

    I'm going to guess Microsoft Outlook Support don't feel loosing emails is important enough to warrant a reply to the ticket raised highlighting it as an issue. 

    I hope they solve the problem so I can use the Office 365 account as I'd like to, you know as advertised.....

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  2. Anonymous
    2020-02-27T20:18:28+00:00

    Just an update, without notification from the Microsoft Outlook support team the option is available again and appears to be working for me so far.

    Go try and test it yourselves.

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  3. Anonymous
    2020-02-27T20:33:39+00:00

    No luck here. Still seeing 500 errors and some Javascript errors in the browser console.

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  4. Anonymous
    2020-02-27T20:37:28+00:00

    I am using the Chromium version of Edge, not sure if that makes any difference.

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  5. Anonymous
    2020-02-28T05:24:34+00:00

    Fixed again for me.

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