"Personalized email address" missing in my Outlook.com premium

Anonymous
2020-02-11T09:13:29+00:00

I have a GoDaddy domain , I'm using it from several weeks.

Today I've open Premium tab and "Personalized email address" is missing!

A friend have just completed the domain transfer to GoDaddy and he would to activate his personal domain on Outlook.com but "Personalized email address" is missing for him also. 

Me and my friend have an active Office 365 Home subscription.

What's happens ?

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2020-05-26T20:42:37+00:00

    now it's working

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  2. Anonymous
    2020-05-26T12:48:41+00:00

    I can see the "Personalized email address option" now, but the page is not loading or taking too much time loading. I observed the same behavior when I set it up for the first time, a few days back (I am a new subscriber). Already tried different browser including the new edge

    I had set up 2 email addresses, only one showed up - waited 15 mins. I am now trying to disconnect my domain and reconnect my domain.

    Am I the only one experiencing such a delay?

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  3. Anonymous
    2020-05-26T11:33:01+00:00

    The option is now showing, however I can not setup a new email for a family member. The option looks ok, but does not progress past the validating step for new email setup on my domain.

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  4. Anonymous
    2020-05-26T10:34:22+00:00

    Hi there,

    for me this option is finally there. :)

    Was the Mail Flow for you guy that used the option before in this time broken? That would be a no go...

    Thanks

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  5. Anonymous
    2020-05-26T10:26:13+00:00

    Hi There,

    Does it normally take a while to get the update, mine is stil not showing personalised email option?

    Thanks 

    Jes

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