"Personalized email address" missing in my Outlook.com premium

Anonymous
2020-02-11T09:13:29+00:00

I have a GoDaddy domain , I'm using it from several weeks.

Today I've open Premium tab and "Personalized email address" is missing!

A friend have just completed the domain transfer to GoDaddy and he would to activate his personal domain on Outlook.com but "Personalized email address" is missing for him also. 

Me and my friend have an active Office 365 Home subscription.

What's happens ?

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2020-02-13T01:54:50+00:00

    I read somewhere that if you have used all 10 of your aliases you cannot add a custom email address. My husband has the option but I don't, because I have used all 10 aliases and he hasn't (assuming here).  I am having a different issue as today I cannot see any of the options under Premium and get a message to try back later. I deleted an alias to try and see if the option showed up and if it does, once this new error goes away, I will comment here to let you know.

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  2. Anonymous
    2020-02-12T18:33:59+00:00

    +1 for seeing this issue.

    Heard of the functionality today, thought it sounded a great solution (I wanted to move off my current email provider for my domain and I have O365). Migrated my domain to GoDaddy only to see no entry in the UI for 'Personalized email settings'

    Checking network traffic I also see some 500 errors. Not a great experience so far!

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  3. Anonymous
    2020-02-12T07:05:30+00:00

    Inspecting html code I've seen a lot of error 500 related to urls:

    https://outlook.live.com/ows/api/beta/PremiumSubscription/.....

    I think that "Personalized email settings" section is not displayed due to these errors.

    Microsoft please fix the problem!

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  4. Anonymous
    2020-02-11T20:28:09+00:00

    You're not alone.

    I recently moved over from Zoho because I have a GoDaddy domain and Office 365, but now I've gone to tweak my settings and I've also found this option gone.

    Has Microsoft already removed this feature?

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