Hi Dale Archer

Greetings

Thank you for posting in Microsoft Community

To better help resolve your issue kindly confirm the following:

are the signature images showing, confirm this  by going to your sent items folder.

Is happening to only recipient, or to multiple recipients.

The version of Outlook you're using and on which Iphone

Generally when you use Outlook mobile it sends texts in plain text, which is probably why the signature image is not showing. I tested on my end and tried to change the format on an Iphone but to no avail. But this may be prompted due to an update, kindly make sure your Outlook app and ios version.

Looking forward to hearing from you.

Regards,

Momo

Hi Mono

I am using Outlook App Version 4.215. on an Apple Iphone 11

When I create the email the images are there. However, when i send the email to any recipient and check the sent items the images are not there

Dale

Hi Dale

Thanks for the update.

Regarding your issue, currently Outlook app for ios and andriod does not support HTML signatures which are required for an image in a signature to show.

The mobile app uses plain text and probably converts the image in your signature to a plain text format.

Apologies for any inconvenience this may have caused you.

However, for Outlook on ios we have a dedicated support team for it which specializes in handling outlook related issues for ios. Hence if you need any further assistance, do the following:

#open the menu> tap the ?> contact support

#for further details you may refer to the article Get in-app help for Outlook for iOS and Android - Office Support (microsoft.com)

Your understanding is highly appreciated.

Regards,

Momo

Hi Dale

Thanks for the update.

Regarding your issue, currently Outlook app for ios and andriod does not support HTML signatures which are required for an image in a signature to show.

The mobile app uses plain text and probably converts the image in your signature to a plain text format.

Apologies for any inconvenience this may have caused you.

However, for Outlook on ios we have a dedicated support team for it which specializes in handling outlook related issues for ios. Hence if you need any further assistance, do the following:

#open the menu> tap the ?> contact support

#for further details you may refer to the article Get in-app help for Outlook for iOS and Android - Office Support (microsoft.com)

Your understanding is highly appreciated.

Regards,

Momo

This is true for the web browser version of outlook as well, quite archaic in this day and age, especially when paying for a subscription.

I agree!