MAC Outlook can't change display name imap in new version

Anonymous
2021-05-25T19:38:24+00:00

When I switch to the new version of Outlook on my Imac, my name from my imap account will be changed to my e-mail address.

How can i resolve this?

Thanks!

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2022-06-23T12:09:22+00:00

    While it's inexcusable that MS has not fixed this, I'd still like to point out that you have have two alternatives without leaving Outlook for Mac:

    • Use Legacy Outlook, rather than New Outlook. It's not a forever solution, but for now it still works, and probably will continue to work for some time, until they support on-premises Exchange accounts in New Outlook.
    • Use the step-by-step I wrote on page 3, and which I've replied to in this post so you can click on it to see it here, on how to change full name for IMAP accounts. (I can't seem to find a way to link directly to the post reply.)

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  2. Anonymous
    2022-06-18T11:01:17+00:00

    Microsoft Team Australia - URGENT (18 June 2022)

    I have just upgrade to Office/Outlook 365 for Mac and I cannot believe that the personal information in the email account cannot be changed and that users are forced to send an email with their email address as the "sender" and not their name. This is an utter mess Microsoft and needs to be fixed urgently.

    I too deleted my email account and reinstated it and it makes no difference.

    Microsoft, you need be refunding all Australians for this completely deficient software. I don't know what is going on in other countries but seriously this is bad. I am now stuck where I cannot send emails in my own name. I have also had all other archived emails wiped out of outlook when I upgraded which I am hoping I can recover.

    On the basis that you have failed to inform users of this serious deficiency, I am contacting the ACCC and lodging a formal complaint. This was raised more than a year ago on this platform and still has not been resolved. This is just entirely unacceptable.

    Regards, Sarah

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  3. Anonymous
    2022-04-18T09:59:20+00:00

    Did not work for me :(

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  4. Anonymous
    2022-04-03T13:37:02+00:00

    Hey Guys, WE FOUND A WORK AROUND THAT WORKED FOR US.

    Download Outlook on your iPhone and login with your imap and set your display name there.

    It then updated it on my mac as well.

    Hope this also works for you.

    Best Regards.

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  5. Anonymous
    2022-03-30T16:09:09+00:00

    Thanks

    Finally something that works.

    Microsoft sucks, but I have to use it sometimes.

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