MAC Outlook can't change display name imap in new version

Really Microsoft? I've been staring at this same issue for well over a year and still no fix for it? I'm trying to like you Microsoft but you're making it really difficult for me to stay in this relationship. No matter what I try, I cannot find any reliable fix to simply change the outgoing name on my emails and there is no where intuitively obvious that I can see to fix it. Deleting and recreating the account doesn't work. But then again, should I really have to go through all that headache to fix something that should work in the first place and that I'm paying for? Get with the program Microsoft.

Same issue here! We need a solution, please!

I have the same problem.

I switched back to the legacy version - and it works! In the old version interface, those two boxes which were gray in the new version are now turing black and editable.

By the way, this approach worked for me. Thanks.

The 'New Look" is the worst version ever!!!!!! you can't make on computer folders, impossible to change send name, etc

Hi Ant1189，

Have you got any updates?

Regards,

Grace

Hi Ant1189，

Welcome posting in the forum.

Given your situation, we suggest you can try to create a new profile in Outlook, test if same issue happens. For your reference:Manage profiles or identities in Outlook for Mac. Also, you can go to Outlook Web App.

If issue persists, please kindly capture the screenshot of issue for further analysis.

Regards,

Grace