iOS Outlook App - repeatedly closes on-screen keyboard (whilst typing!) and “attached” keyboard

I had this problem, but solved it by using the “reset email account” function in Outlook for my gmail accounts.  If appears right next to Delete Account.  I had 5 accounts 2 O365 and 3 Gmail.  For only the Gmail accounts, I did the reset.  Each time, it would auto close Outlook.  I reopened it, did it for the next account, etc.  Solved it.

I had this problem, but solved it by using the “reset email account” function in Outlook for my gmail accounts.  If appears right next to Delete Account.  I had 5 accounts 2 O365 and 3 Gmail.  For only the Gmail accounts, I did the reset.  Each time, it would auto close Outlook.  I reopened it, did it for the next account, etc.  Solved it.

This fixes it for me but for a short amount of time. Starts disappearing again after not too long. 

I’m also now experiencing this issue in my iPhone...incredibly frustrating.

I also have this problem with my O365 account. There's just one additional IMAP account connected to iOS Outlook, so it's not due to Gmail in my case (that's in its own app). I'm running iOS 13.5 on a 2020 iPhone SE. I just composed a short email and by the time it was done my nerves were totally shot with the keyboard disappearing close to 10 times during those 3 sentences.

Same exact issue.  iPhone 11 - everything’s updated.  Keyboard keeps disappearing in the middle of typing an email.  Only happening with Outlook app - every other app is fine.

June 2020 and l have this bug on my federal phone (iphone 8) and home iphone SE and 7!!! I am exhausted. I cant figure a work around becuase goverment requires authentication and the outlook app for o365 intergration. FIX IT!!!  

I’ve been using iOS Outlook for a while on an iPad Pro. Apart from its quirky style, which is a bit of a steep learning curve, even coming from over a decade of using Outlook for Windows, it has a major keyboard bug. It closes the on-screen keyboard (whilst typing!) and even an “attached” physical keyboard is deactivated during typing.

This manifest itself this: you can type two or three words, then the keyboard on the screen disappears. So you reload it, type a bit more, and it closes again.

It does exactly the same thing for at attached physical keyboard.

If I switch to the iOS Mail app (native Apple), I have no keyboard issues, either on screen or physical. The same is true for all other apps on the device.

This strongly supports the fact that the iOS Outlook app has a keyboard bug. I’ve reported this to my IT department, who say nobody else says it does this. I have seen online similar iOS keyboard issues with Microsoft apps in the recent past, so I suspect this is a known bug.

Solution is not to use iOS Outlook for typing. :-)

Anybody know a ‘fix’ for the app please? I’ve reinstalled it, to no benefit.