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I’ve been using iOS Outlook for a while on an iPad Pro. Apart from its quirky style, which is a bit of a steep learning curve, even coming from over a decade of using Outlook for Windows, it has a major keyboard bug. It closes the on-screen keyboard (whilst typing!) and even an “attached” physical keyboard is deactivated during typing.
This manifests itself thus: you can type two or three words, then the keyboard on the screen disappears. So you reload it, type a bit more, and it closes again.
It does exactly the same thing for at attached physical keyboard.
If I switch to the iOS Mail app (native Apple), I have no keyboard issues, either on screen or physical. The same is true for all other apps on the device.
This strongly supports the fact that the iOS Outlook app has a keyboard bug. I’ve reported this to my IT department, who say nobody else says it does this. I have seen online similar iOS keyboard issues with Microsoft apps in the recent past, so I suspect this is a known bug.
Solution is not to use iOS Outlook for typing. :-)
Anybody know a ‘fix’ for the app please? I’ve reinstalled it, to no benefit.
Using Outlook for iOS for personal email and calendar management
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Exactly the same issue here, iPad Air, latest version, iOS fully updated, problem only occurs in Outlook, no other apps. Outlook is unusable for composing messages.
I’ve just updayed to iOS 14.01 and I now have the same symptom. Infuriating is an understatement as it jusy took mw 15 minutes to write a 2 minute enail reply.... only happens in The Outlook app as far as I can tell.
I’ve been using iOS Outlook for a while on an iPad Pro. Apart from its quirky style, which is a bit of a steep learning curve, even coming from over a decade of using Outlook for Windows, it has a major keyboard bug. It closes the on-screen keyboard (whilst typing!) and even an “attached” physical keyboard is deactivated during typing.
This manifests itself thus: you can type two or three words, then the keyboard on the screen disappears. So you reload it, type a bit more, and it closes again.
It does exactly the same thing for at attached physical keyboard.
If I switch to the iOS Mail app (native Apple), I have no keyboard issues, either on screen or physical. The same is true for all other apps on the device.
This strongly supports the fact that the iOS Outlook app has a keyboard bug. I’ve reported this to my IT department, who say nobody else says it does this. I have seen online similar iOS keyboard issues with Microsoft apps in the recent past, so I suspect this is a known bug.
Solution is not to use iOS Outlook for typing. :-)
Anybody know a ‘fix’ for the app please? I’ve reinstalled it, to no benefit.
You have to turn off power saver mode in battery settings.
You have to turn off power saver mode in battery settings.
My iPad Pro does not have this setting and it is off on my iPhone. Both still have the problem. For many, many months. Only on Outlook. So far, the only "solution" that has helped at all (of the dozens of suggestions so far) has been completely closing Outlook and restarting. Sometimes this gives enough time to finish a short email before the issue comes back. I cannot think of a more frustrating and persistent bug in recent history.
In addition my iPad Pro has now developed an issue that when using the 'Magic' keyboard the return (enter) key does not working Powerpoint... works in Word and everything else!
Still have the same issue in Outlook.