iOS Outlook App - repeatedly closes on-screen keyboard (whilst typing!) and “attached” keyboard

The (obviously canned) MS response was that it’s a known problem and they’re working on it.

I’m seeing the same intermittant problem under iPad OS 14.2 on iPad 5th gen. Problem went away when I reported it. *sigh*

I am having the same keyboard issue in outlook. Any solution yet? I’m up to date with all updates.

Thanks,

Kevin

I’ve been using iOS Outlook for a while on an iPad Pro. Apart from its quirky style, which is a bit of a steep learning curve, even coming from over a decade of using Outlook for Windows, it has a major keyboard bug. It closes the on-screen keyboard (whilst typing!) and even an “attached” physical keyboard is deactivated during typing.

This manifests itself thus: you can type two or three words, then the keyboard on the screen disappears. So you reload it, type a bit more, and it closes again.

It does exactly the same thing for at attached physical keyboard.

If I switch to the iOS Mail app (native Apple), I have no keyboard issues, either on screen or physical. The same is true for all other apps on the device.

This strongly supports the fact that the iOS Outlook app has a keyboard bug. I’ve reported this to my IT department, who say nobody else says it does this. I have seen online similar iOS keyboard issues with Microsoft apps in the recent past, so I suspect this is a known bug.

Solution is not to use iOS Outlook for typing. :-)

Anybody know a ‘fix’ for the app please? I’ve reinstalled it, to no benefit.

Same thing here.  The Outlook keyboard closes whilst typing a reply; and i have just updated to iOS 14.2.

Has a fix been made??

As with all "fixes" -- this one will not last. it's an Outlook bug, pure and simple. One thing I have noticed, and it's anecdotal and may not last, is that since going to the "new outlook" on my desktop I have not seen the issue. This may be because it wiped out all my POP/IMAP accounts as well as my shared mailboxes. Hard to say.