iOS Outlook App - repeatedly closes on-screen keyboard (whilst typing!) and “attached” keyboard

My fix above fixed it for me.  There was a rogue “drafts” folder that I didn’t need on the system (in my case, Gmail) that was syncing with Outlook mid-composing and that sync shut down the composing.  I deleted the folder on the system side (i.e., on Gmail) and it has worked flawlessly ever since on multiple devices (ipad, iphone).

Hi - no, I've had no luck either, despite loads of communications from M$ asking me to try various 'fixes'. None of which have worked. The only solution is to not use it, but as my employer requires me to do so for encrypted emails, I sometimes find myself replying to emails, then giving up as I can't type more than a few characters before the keyboard evaporates into thin air.

Can you explain this some more? I just see one Drafts folder in my Gmail. Where did the rogue folder come from, how did you know it was causing the issue, and how did you remove it?

Nevermind - I just re-read your original post. My issue is with an O365 email account (haven’t noticed it when composing an email with my Gmail account...but I use it far less)...

My fix above fixed it for me.  There was a rogue “drafts” folder that I didn’t need on the system (in my case, Gmail) that was syncing with Outlook mid-composing and that sync shut down the composing.  I deleted the folder on the system side (i.e., on Gmail) and it has worked flawlessly ever since on multiple devices (ipad, iphone).

Hi - no, I've had no luck either, despite loads of communications from M$ asking me to try various 'fixes'. None of which have worked. The only solution is to not use it, but as my employer requires me to do so for encrypted emails, I sometimes find myself replying to emails, then giving up as I can't type more than a few characters before the keyboard evaporates into thin air.

Can you explain this some more? I just see one Drafts folder in my Gmail. Where did the rogue folder come from, how did you know it was causing the issue, and how did you remove it?

My fix above fixed it for me.  There was a rogue “drafts” folder that I didn’t need on the system (in my case, Gmail) that was syncing with Outlook mid-composing and that sync shut down the composing.  I deleted the folder on the system side (i.e., on Gmail) and it has worked flawlessly ever since on multiple devices (ipad, iphone).

Hi - no, I've had no luck either, despite loads of communications from M$ asking me to try various 'fixes'. None of which have worked. The only solution is to not use it, but as my employer requires me to do so for encrypted emails, I sometimes find myself replying to emails, then giving up as I can't type more than a few characters before the keyboard evaporates into thin air.

Hi - no, I've had no luck either, despite loads of communications from M$ asking me to try various 'fixes'. None of which have worked. The only solution is to not use it, but as my employer requires me to do so for encrypted emails, I sometimes find myself replying to emails, then giving up as I can't type more than a few characters before the keyboard evaporates into thin air.

I am having the same issue with Outlook (latest version installed) on my 3rd gen iPad Pro 12.9” (iOS updated to latest). I have messaged Outlook support in the app but have not received a response in 48 hours. Very frustrating issue.

The issue seems to only occur when I am composing a message (vs when I am typing in the Search box or Move window), so I suspect it has to do with syncing drafts back to my email provider, but I am not positive.

I’ve tried force quitting, resetting accounts one by one, force quitting again, etc. These are temproary fixes but I have found no permanent solve. Anybody have any luck so far?