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The Outlook mobile app is extremely SLOW! Everything about it! Typing an email is SLOW. Scrolling through my inbox is SLOW. Using the calendar is SLOW. Going into the settings menu is SLOW. Searching is SLOW. Even typing a letter or hitting the backspace key is SLOW!
I'm using an iPhone XS running the latest iOS (13.3.1) and latest version of the Outlook app (4.30.0). I’ve tried everything...uninstalling and reinstalling the app, rebooting the phone, hard and soft reset. I have deleted old emails to clear out my inbox...no help. This is the only app I have problems with out of about 50 apps on my phone. The phone has plenty of CPU and memory available. On my desktop PC, the Outlook with Office 365 account works perfectly fine with no performance issues. Webmail also works fine.
I opened a support case through the mobile app and was told by Microsoft they're aware of the issue and are working on a fix. THIS HAS BEEN GOING ON FOR AT LEAST 6 MONTHS!!! COME ON MICROSOFT, GET IT TOGETHER!!!
If you have having similar issues, please mark this thread and reply. This issue needs more visibility.
Using Outlook for iOS for personal email and calendar management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Interesting that new user accounts are having the same issue. I’m going to tell Microsoft support it’s not the amount of data in the accounts causing the problem. Either they’re using that as a lame excuse or they are spinning their wheels chasing it. Thank you for sharing.
Same issue. Its brutal.
Same problem. Especially when I goto the calendar portion. It's piece of ****. I am going to try web mail as folks suggested.
I have the same issue. Everything is so rediculously slow! Typing is so laggy its unbearable to even use the app. I end up using apple native email app to reply to outlook emails because its the only way I can type.
Yes very lame.