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The Outlook mobile app is extremely SLOW! Everything about it! Typing an email is SLOW. Scrolling through my inbox is SLOW. Using the calendar is SLOW. Going into the settings menu is SLOW. Searching is SLOW. Even typing a letter or hitting the backspace key is SLOW!
I'm using an iPhone XS running the latest iOS (13.3.1) and latest version of the Outlook app (4.30.0). I’ve tried everything...uninstalling and reinstalling the app, rebooting the phone, hard and soft reset. I have deleted old emails to clear out my inbox...no help. This is the only app I have problems with out of about 50 apps on my phone. The phone has plenty of CPU and memory available. On my desktop PC, the Outlook with Office 365 account works perfectly fine with no performance issues. Webmail also works fine.
I opened a support case through the mobile app and was told by Microsoft they're aware of the issue and are working on a fix. THIS HAS BEEN GOING ON FOR AT LEAST 6 MONTHS!!! COME ON MICROSOFT, GET IT TOGETHER!!!
If you have having similar issues, please mark this thread and reply. This issue needs more visibility.
Using Outlook for iOS for personal email and calendar management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The post I see are on the apple forums, nothing on MS, any issue as such appears to be Apple specific, certainly I have no issues on various Android devices and iPad
Hi Palcouk - I did some searching on the Apple forum and couldn't really find anything so I started a new thread there.
https://discussions.apple.com/thread/251219430
If you were able to locate similar posts and have the links handy, could you post them here? Thank you.
Palcouk, to reiterate, Microsoft support has acknowledged the issue with the Outlook app. Microsoft did not blame Apple. My iPhone has no issues with any of the other 50 or so apps i use regularly. Blaming the phone seems illogical to me.
I concur. Even trying to navigate the app's settings is so latent, I can barely click the items I want to target.
Each swipe, scroll, or tap is on about a 2s (that's 2000ms) delay. It's awful UX, imo. Please fix this.
iPhone 8
iOS 13.3
I am unable to view that Apple discussion link. Do I need an Apple Developer account to see that forum? Where can I +1 a discussion of the poor performance of the iOS Outlook app?