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The Outlook mobile app is extremely SLOW! Everything about it! Typing an email is SLOW. Scrolling through my inbox is SLOW. Using the calendar is SLOW. Going into the settings menu is SLOW. Searching is SLOW. Even typing a letter or hitting the backspace key is SLOW!
I'm using an iPhone XS running the latest iOS (13.3.1) and latest version of the Outlook app (4.30.0). I’ve tried everything...uninstalling and reinstalling the app, rebooting the phone, hard and soft reset. I have deleted old emails to clear out my inbox...no help. This is the only app I have problems with out of about 50 apps on my phone. The phone has plenty of CPU and memory available. On my desktop PC, the Outlook with Office 365 account works perfectly fine with no performance issues. Webmail also works fine.
I opened a support case through the mobile app and was told by Microsoft they're aware of the issue and are working on a fix. THIS HAS BEEN GOING ON FOR AT LEAST 6 MONTHS!!! COME ON MICROSOFT, GET IT TOGETHER!!!
If you have having similar issues, please mark this thread and reply. This issue needs more visibility.
Using Outlook for iOS for personal email and calendar management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It has been more than six months that the perfectly functioning Outlook became totally disfunctional. Slow, yes; but worse is the freezing for many minutes. Sometimes recovers but often just bombs out.
initial activity often OK but it seems to decide life is too much and it just slows to a halt. Driving me nuts.
Hi Palcouk - I did some searching on the Apple forum and couldn't really find anything so I started a new thread there.
https://discussions.apple.com/thread/251219430
If you were able to locate similar posts and have the links handy, could you post them here? Thank you.
I logged an issue... reference number is 13107019. Here is what they told me
I have the same issue.
The post I see are on the apple forums, nothing on MS, any issue as such appears to be Apple specific, certainly I have no issues on various Android devices and iPad