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The Outlook mobile app is extremely SLOW! Everything about it! Typing an email is SLOW. Scrolling through my inbox is SLOW. Using the calendar is SLOW. Going into the settings menu is SLOW. Searching is SLOW. Even typing a letter or hitting the backspace key is SLOW!
I'm using an iPhone XS running the latest iOS (13.3.1) and latest version of the Outlook app (4.30.0). I’ve tried everything...uninstalling and reinstalling the app, rebooting the phone, hard and soft reset. I have deleted old emails to clear out my inbox...no help. This is the only app I have problems with out of about 50 apps on my phone. The phone has plenty of CPU and memory available. On my desktop PC, the Outlook with Office 365 account works perfectly fine with no performance issues. Webmail also works fine.
I opened a support case through the mobile app and was told by Microsoft they're aware of the issue and are working on a fix. THIS HAS BEEN GOING ON FOR AT LEAST 6 MONTHS!!! COME ON MICROSOFT, GET IT TOGETHER!!!
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Using Outlook for iOS for personal email and calendar management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Palcouk, to reiterate, Microsoft support has acknowledged the issue with the Outlook app. Microsoft did not blame Apple. My iPhone has no issues with any of the other 50 or so apps i use regularly. Blaming the phone seems illogical to me.
I concur. Even trying to navigate the app's settings is so latent, I can barely click the items I want to target.
Each swipe, scroll, or tap is on about a 2s (that's 2000ms) delay. It's awful UX, imo. Please fix this.
iPhone 8
iOS 13.3
Ps... OUTLOOK.OFFICE.COM on my phone works well. It’s the Outlook app that is specifically a problem. I just saved the website and use that since the app is so slow. The sign in process on the site sticks but after that it is so much better than the app. Too bad i am required to use this for work.
I am having the exact same issue. The Outlook app is all but unusable at this point. It makes it more unbearable since the corporation i work for is strictly MS and requires us to use the Outlook app to check our mail.
Turning off cellular and wifi on my iPad fixes the speed issue. Not really a fix!
When the networks are turned On, the problem is back.