Outlook | Outlook for mobile | Outlook for Android | For business
Using Outlook for Android in business environments for email and scheduling
Did you get feedback from MS in the mean time?
having the same issue on an A40...
Accessing an IMAP mail account using Outlook for Android on Galaxy S20
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Anonymous
I had been using Outlook for Android successfully for an IMAP account. Recently the app started asking for a password but it rejected the password entered. Multiple attempts to reconfigure settings failed. Worked with mail provider to try new password. Confirmed settings. Continued to fail. Uninstalled Outlook, reconfigure, and try to set up account. Outlook errors out after trying to accept an existing mail account.
I can access the mail account from a WIN10 device running Outlook (Microsoft 365) and using new password. I can access mail using Outlook for Android on my Samsung tablet.
Cannot figure out why Outlook stopped working on the phone and will not let me reinstall the mail account.
My mail account is not an Outlook.com account.
Outlook | Outlook for mobile | Outlook for Android | For business
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48 answers
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Anonymous
2020-09-28T16:39:38+00:00 -
Anonymous
2020-09-26T14:04:02+00:00 Hi,
I get the same issue : using Outlook/Android with IMAP accounts has been working for me until yesterday.
I lost access to 2 IMAP accounts, without any reason.
Trying to delete/re-create accounts fails : "Connection error", although I'm 100% sure of my accounts details (IMAP server address, ports, login, password)
I think something broke in Outlook recently.
I am having the same problem, whether I add ports or not or use mobile sync or not... WTH...
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Anonymous
2020-09-15T15:10:00+00:00 I as said, I gave up using Outlook for my personal emails with my alternative IMAP provider.
So I'm now with :
- professionnal e-mails / Exchange : Outlook
- personal e-mails / OVH IMAP provider : BlueMail
I'm discovering BlueMail and find it really cool.
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Anonymous
2020-09-15T01:52:05+00:00 I tried the above sequence on my phone with no luck. I did start a Support interaction via the Outlook app itself. a few days ago. They do respond with reasonable steps so far. (no solution though).
Access this via Help & Feedback, Contact Support.
Latest version I downloaded is 4.2035.2
In the meantime I am trying out BlueMail in parallel, sad
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Anonymous
2020-09-14T23:28:14+00:00 Brilliant! I think the message is: as far as possible remove all artifacts relating to any previous Outlook for Android installation and start an IMAP installation from scratch. Cheers, D.