Hotmail account repeatedly locked

Anonymous
2022-01-11T17:28:52+00:00

* Locked

On Sat Jan 8, 2022, my outlook/hotmail account was temporarily locked due to "unusual activity". I requested a verification code, and my account was unlocked. I changed my password. I logged in OK the next day. I can receive emails, but as soon as I send an email, my account is locked again. What can I do?

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2022-01-24T16:05:45+00:00

Hello JerryJackson7 & All Community Members!

The fix for the ongoing issue has been deployed already. Please reset your account password and click the link I have provided below to verify the account.

Click here: Check your Microsoft account reputation

We look forward to your response on the results. If you have other clarifications about this matter, you can get back to us by replying to this post. Sincerely,Juhn Jac,Consumer M365 Forum Moderator

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  1. Anonymous
    2022-01-18T02:25:00+00:00

    There may be other MS support forums out there. I can't believe this "bug" is only happening to the 10-12 people posting here.

    Last week I used this form.... and got a response the next day. I got in, as I did today... and as soon as I tried to send a letter in the unblocked account... I got blocked again.... then had to use my partner's phone to get back in. Then her phone was blocked.

    Hmmm I may be missing a few steps there.

    https://www.microsoft.com/en-us/concern/AccountReinstatement?SilentAuth=1&wa=wsignin1.0

    So were you using the Outlook program when it happened or web-based Outlook???

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  2. Anonymous
    2022-01-18T02:30:05+00:00

    Were you using the program Outlook? Or the web-based outlook?

    In my case I was using Mozilla Thunderbird when the account was locked when an email I tried to send was blocked. But I have no problems with the web-based email.

    BTW, if you have the Outlook the program... can't you just move mail to local storage instead of deleting it?

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  3. Anonymous
    2022-01-18T09:25:00+00:00

    any update or improvement your side?

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  4. Anonymous
    2022-01-18T09:27:16+00:00

    any update your side?

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