Hotmail account repeatedly locked

Anonymous
2022-01-11T17:28:52+00:00

* Locked

On Sat Jan 8, 2022, my outlook/hotmail account was temporarily locked due to "unusual activity". I requested a verification code, and my account was unlocked. I changed my password. I logged in OK the next day. I can receive emails, but as soon as I send an email, my account is locked again. What can I do?

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2022-01-24T16:05:45+00:00

Hello JerryJackson7 & All Community Members!

The fix for the ongoing issue has been deployed already. Please reset your account password and click the link I have provided below to verify the account.

Click here: Check your Microsoft account reputation

We look forward to your response on the results. If you have other clarifications about this matter, you can get back to us by replying to this post. Sincerely,Juhn Jac,Consumer M365 Forum Moderator

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  1. Anonymous
    2022-01-17T22:23:07+00:00

    I am also having difficulty with my Outlook account being repeatedly blocked for over two weeks now. I cannot get into it at all. It keeps asking me for a phone capable of receiving texts. I have used my phone number, my husband's phone number, and my daughter's phone number. On all of them it says something to the effect "usage limit exceeded. Try again tomorrow." I have had two completely unsatisfactory chats with Microsoft reps, can give you the case numers if that would help. Help me please. Patricia Gabriel

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  2. Anonymous
    2022-01-17T21:39:06+00:00

    Does anyone know how we get someone to take note?

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  3. Anonymous
    2022-01-17T21:20:25+00:00

    I have a 20 year old @msn email and I use Thunderbird. I only have last year's mail in my account... anything older goes to local storage. So that can't be an issue... nor can it account for not being able to send mail from Thunderbird... or why there's a "quota exceeded" error trying to get a text by phone. I get that the message all the time even when it tells me to try again tomorrow.

    Deleting emails can not be the solution since what's the point of having an account that's NOT exceeding any storage limits?

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  4. Anonymous
    2022-01-17T21:06:37+00:00

    Sounds like the same issue….I’m running out of phone numbers to verify

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