Hotmail account repeatedly locked

Anonymous
2022-01-11T17:28:52+00:00

* Locked

On Sat Jan 8, 2022, my outlook/hotmail account was temporarily locked due to "unusual activity". I requested a verification code, and my account was unlocked. I changed my password. I logged in OK the next day. I can receive emails, but as soon as I send an email, my account is locked again. What can I do?

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2022-01-24T16:05:45+00:00

Hello JerryJackson7 & All Community Members!

The fix for the ongoing issue has been deployed already. Please reset your account password and click the link I have provided below to verify the account.

Click here: Check your Microsoft account reputation

We look forward to your response on the results. If you have other clarifications about this matter, you can get back to us by replying to this post. Sincerely,Juhn Jac,Consumer M365 Forum Moderator

Was this answer helpful?

10+ people found this answer helpful.
0 comments

150 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2022-01-24T17:34:03+00:00

    Hello, My hotmail accounts will not open on my lap tops, they do on my phones! After signing in all I get is an intermittent envelope as though its waiting to open, What can I do as I need to access my mail from the laptops thanks

    Was this answer helpful?

    0 comments
  2. Anonymous
    2022-01-24T16:44:18+00:00

    I have also been experiencing this exact same issue since Jan 9. Please reply with fix urgently

    I have exactly the same problem . My outlook account gets locked for unusual activity each time I try to access it from another device. The problem with resetting password is that the liberation code from Microsoft was refused. At present I receive e-mails but I can´t send any.

    If I don´t get quick help I will have to close an account I maintained for about 20 years!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2022-01-24T11:07:35+00:00

    Deleting sent emails definitely cured my problem.....for the time being. Still nothing from Microsoft themselves though

    Was this answer helpful?

    0 comments
  4. Anonymous
    2022-01-24T11:00:30+00:00

    Hi everyone - I had a similar issue to all here (on outlook.com) and at the moment at least, it appears to be resolved.

    I used, as others have mentioned, another phone to get the text confirmation through after about 3/4 attempts on separate days over a space of a week. This got me through on a desktop, what I also did however was remove the outlook app from my android phone (of the same phone number I was originally trying, and failing to get verification SMS too). The phone is quite old and hadn't been updated in a while so I just suspect it may been causing some issues.

    I hope this helps to anyone still struggling.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments