Hotmail account repeatedly locked

Anonymous
2022-01-11T17:28:52+00:00

* Locked

On Sat Jan 8, 2022, my outlook/hotmail account was temporarily locked due to "unusual activity". I requested a verification code, and my account was unlocked. I changed my password. I logged in OK the next day. I can receive emails, but as soon as I send an email, my account is locked again. What can I do?

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2022-01-24T16:05:45+00:00

Hello JerryJackson7 & All Community Members!

The fix for the ongoing issue has been deployed already. Please reset your account password and click the link I have provided below to verify the account.

Click here: Check your Microsoft account reputation

We look forward to your response on the results. If you have other clarifications about this matter, you can get back to us by replying to this post. Sincerely,Juhn Jac,Consumer M365 Forum Moderator

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  1. Anonymous
    2022-01-19T05:46:36+00:00

    Anyone had a solution to this yet?

    I yet cannot unlock mine I’ve used 9 numbers and now all exceeded limit! Don’t know what else to do! But I need my email!!

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  2. Anonymous
    2022-01-19T03:35:44+00:00

    It's even more confusing when Outlook is BOTH... and I'm in an Outlook forum. But can someone get an outlook account if they don't have Office with Outlook? I have an ancient MSN account and my problem seems to be with my mail program Thunderbird... and how it's interacting with the MS mail servers... and that phones are being blocked trying to unlock an account. It seems there are two problems... both on MS's end.

    It's really up to the mod to get this information to pass on to whatever tech team there is out there... and I don't see the mod doing it.

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  4. Anonymous
    2022-01-18T22:43:34+00:00

    Perhaps you can get straight answers if you define PC-based mail programs and web-based mail. I don't know the difference and others may not, either.

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