Hotmail account repeatedly locked

Anonymous
2022-01-11T17:28:52+00:00

* Locked

On Sat Jan 8, 2022, my outlook/hotmail account was temporarily locked due to "unusual activity". I requested a verification code, and my account was unlocked. I changed my password. I logged in OK the next day. I can receive emails, but as soon as I send an email, my account is locked again. What can I do?

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2022-01-24T16:05:45+00:00

Hello JerryJackson7 & All Community Members!

The fix for the ongoing issue has been deployed already. Please reset your account password and click the link I have provided below to verify the account.

Click here: Check your Microsoft account reputation

We look forward to your response on the results. If you have other clarifications about this matter, you can get back to us by replying to this post. Sincerely,Juhn Jac,Consumer M365 Forum Moderator

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  1. Anonymous
    2022-01-19T19:44:23+00:00

    I use TBird and had the same problem.... the account was locked twice after trying to send an email. So I didn't have it for a week. But I'm back in using my partners phone because mine was blocked. Her's was too but that lock went away after a few days.

    Mail seems to be working so far but I'm not using TBird to send email. I'm just using hotmail web service in a browser.

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  2. Anonymous
    2022-01-19T18:46:18+00:00

    Hello sir, I contacted you yesterday regarding my e-mail account and it is ******@hotmail.com

    I can't access it because it is temporarily closed! I can't access the security code in order

    to log in and remove this ban, I get a message that you have exceeded the allowed limit!

    I contacted you yesterday and you welcomed me, but I am surprised that your message is very

    frustrating that you do not see the email that has the problem in your system, how is this!

    Usage limit exceeded. Try again tomorrow

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  3. Anonymous
    2022-01-19T17:07:25+00:00

    I have had exactly the same problem since 11th Jan. I can't send and got locked out of my account. I reset password to recover the account but still could not get logged in to my email ID as verification said too many attempts try tomorrow.

    Reading the comments I realised I was using the same phone all the time for a code.

    I used a different phone, got a code code and got into my email for the first time in over a week. Thank you so much for the advice.

    I also have huge old sent file so deleted a lot of that as soon as I got in.

    I also use thunderbird.

    I haven't dared to send anything yet as I don't want to get locked out again. I will wait a few more days

    As someone said it is hugely stressful as so much is linked. At least I can see important information again.

    Microsoft had replied to my customer issue ticket ON MY LOCKED ACCOUNT!! despite I asked them to use a different one. They didn't tell me what to do.

    If Microsoft know about this problem why are they not offering advice and an estimate for resolution.

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  4. Anonymous
    2022-01-19T16:18:12+00:00

    Hello Microsoft,

    Having the same issue driving ballistic, it says my account has been unblocked, but I can not send my email. Just been unblock a few days ago and now again help.

    carol

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