Hotmail account repeatedly locked

Anonymous
2022-01-11T17:28:52+00:00

* Locked

On Sat Jan 8, 2022, my outlook/hotmail account was temporarily locked due to "unusual activity". I requested a verification code, and my account was unlocked. I changed my password. I logged in OK the next day. I can receive emails, but as soon as I send an email, my account is locked again. What can I do?

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2022-01-24T16:05:45+00:00

Hello JerryJackson7 & All Community Members!

The fix for the ongoing issue has been deployed already. Please reset your account password and click the link I have provided below to verify the account.

Click here: Check your Microsoft account reputation

We look forward to your response on the results. If you have other clarifications about this matter, you can get back to us by replying to this post. Sincerely,Juhn Jac,Consumer M365 Forum Moderator

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  1. Anonymous
    2022-01-21T15:34:18+00:00

    Same problems!!!!!!

    repeatedly locked. I can receive emails, but as soon as I send an email, my account is locked again.

    Online help chat from MS is impossible to find, very frustrating!!!!

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  2. Anonymous
    2022-01-21T12:19:47+00:00

    I have the same problem, repeatedly locked. I can receive emails, but as soon as I send an email, my account is locked again. What can i do please?

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  3. Anonymous
    2022-01-21T08:02:04+00:00

    Hi, my partner’s account is locked but despite sending a security code and changing the password, she still can’t sign in. How long do Microsoft take to unlock accounts? We can’t get into the account to try and clean up the folders.

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  4. Anonymous
    2022-01-20T20:56:51+00:00

    Many thanks for the info on how to forward emails. I have been locked out of my outlook account for about 2 weeks and got absolutely no help from the chat lines.

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