Hotmail account repeatedly locked

Anonymous
2022-01-11T17:28:52+00:00

* Locked

On Sat Jan 8, 2022, my outlook/hotmail account was temporarily locked due to "unusual activity". I requested a verification code, and my account was unlocked. I changed my password. I logged in OK the next day. I can receive emails, but as soon as I send an email, my account is locked again. What can I do?

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2022-01-24T16:05:45+00:00

Hello JerryJackson7 & All Community Members!

The fix for the ongoing issue has been deployed already. Please reset your account password and click the link I have provided below to verify the account.

Click here: Check your Microsoft account reputation

We look forward to your response on the results. If you have other clarifications about this matter, you can get back to us by replying to this post. Sincerely,Juhn Jac,Consumer M365 Forum Moderator

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  1. Anonymous
    2022-01-24T11:07:35+00:00

    Deleting sent emails definitely cured my problem.....for the time being. Still nothing from Microsoft themselves though

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  2. Anonymous
    2022-01-23T16:17:02+00:00

    Today I was able to send emails as normal from outlook on the internet.

    I took no actions, such as deleting sent messages etc.

    I have not received any notification from Microsoft about the fix.

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  3. Anonymous
    2022-01-23T10:26:03+00:00

    Hi Everyone, I also had the same issue as you all where I could not send any emails but could receive them. Not sure why but my account is now ok and I can send emails again. Please note I received the below message from Microsoft support saying they have rolled out a fix. I did not use this recovery method as my account was sorted on its own. But you guys may want to try it if you wish. This is the message I got. Hope it helps:
    "I'd like to inform you that the fix related to the account blocked has now been deployed by our Engineers team. I would request you to please openhttps://account.live.com/reputationcheck?ru=https://outlook.live.com/owa/and follow the recovery flow.If you are unable to verify the account, kindly send us the screenshots of the error. Please send the screenshot as an attachment instead of copy/pasting."

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  4. Anonymous
    2022-01-23T09:04:14+00:00

    Dear goodmorning, could you please give me urgently the contact details of Microsoft support team?

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