Hotmail account repeatedly locked

Anonymous
2022-01-11T17:28:52+00:00

* Locked

On Sat Jan 8, 2022, my outlook/hotmail account was temporarily locked due to "unusual activity". I requested a verification code, and my account was unlocked. I changed my password. I logged in OK the next day. I can receive emails, but as soon as I send an email, my account is locked again. What can I do?

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2022-01-24T16:05:45+00:00

Hello JerryJackson7 & All Community Members!

The fix for the ongoing issue has been deployed already. Please reset your account password and click the link I have provided below to verify the account.

Click here: Check your Microsoft account reputation

We look forward to your response on the results. If you have other clarifications about this matter, you can get back to us by replying to this post. Sincerely,Juhn Jac,Consumer M365 Forum Moderator

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  1. Anonymous
    2022-01-18T00:37:25+00:00

    What's the official reply to this - is there a proper solution or do we still wait and suffer while **** in the dark for answers!!

    This is a HORRIBLE start to the year - I'm in the middle of a job hunt right now and my Hotmail is connected to my LinkedIn, job portals, recruiters etc !( not to mention banking, insurance, credit cards, bills and all the important services like other people here)

    I'm using this since 10 years and I hope deleting my sent mail history isn't the solution to this!! I can delete very old mails but certainly not the sent mails from last couple of yrs! I think I'm going to migrate all emails when this is sorted and bin this garbage account for good, Gmail is much better than this pathetic service from MS!

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  2. Anonymous
    2022-01-18T00:23:20+00:00

    I wish there was some way to take a poll... whether the problem started with the web-based mail or with a email program like Outlook or Thunderbird. It's confusing with Outlook is both.

    My suspicions are the problem is with the latter... but without that data.

    Of course that doesn't explain the "quota exceeded" bug trying to get a text by phone.

    I'm glad I'm not alone because that would suggest I did something wrong, or my account was hacked.

    Clearly the issue is entirely on MS's end.

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  3. Anonymous
    2022-01-18T00:17:14+00:00

    Just curious... did the problem start using Outlook as a program? Or web-based Outlook? My problem started when I tried to send a letter from my mail client Thunderbird.... but I have no problems so far sending mail from web-based hotmail.

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  4. Anonymous
    2022-01-17T22:53:46+00:00

    I can send mail from my web-based account but since last Monday when I tried to send mail from my mail client.. ie Thunderbird, my account was blocked. Is it the same with you that the problem is the mail client not the web based service (assuming you can get back in)?

    I have about 8 ancient MSN accounts I set up for various projects... Gak was for on line gaming. Now I'm concerned that any of them could be blocked by sending a simple email. Luckily I have two gmail accounts. But having my main mail account blocked can REALLY be an inconvenience since that's my account for all business I do... insurance, taxes, amazon, cable, credit cards, banking etc etc.

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