Hotmail account repeatedly locked

Anonymous
2022-01-11T17:28:52+00:00

* Locked

On Sat Jan 8, 2022, my outlook/hotmail account was temporarily locked due to "unusual activity". I requested a verification code, and my account was unlocked. I changed my password. I logged in OK the next day. I can receive emails, but as soon as I send an email, my account is locked again. What can I do?

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2022-01-24T16:05:45+00:00

Hello JerryJackson7 & All Community Members!

The fix for the ongoing issue has been deployed already. Please reset your account password and click the link I have provided below to verify the account.

Click here: Check your Microsoft account reputation

We look forward to your response on the results. If you have other clarifications about this matter, you can get back to us by replying to this post. Sincerely,Juhn Jac,Consumer M365 Forum Moderator

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  1. Anonymous
    2022-01-24T21:50:24+00:00

    Whilst my Hotmail is working fine again on my desktop PC, things are not so well on my iPhone since things went pear shaped.

    Before the "crash", my mail app on my iPhone which is synced to my Hotmail account duplicated the desktop version including all of my folders and the POP folder (as I have my account linked to a Gmail account for back up). Now, the POP folder doesn't exist on my phone so once I read a email in my Inbox, it disappears into the ether for good since there is no POP folder for it to go to.

    I've tried adding a new folder on the iPhone but it wont let me and I've reinstalled my Hotmail account a few times using both POP and IMAP to no avail; the former doesn't import any folders over but does get my emails; the latter rarely gets emails but has all folders bar POP.

    Sorry this sounds garbled by any suggestions anyone?

    Thanks in advance.

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  2. Anonymous
    2022-01-16T23:23:19+00:00

    I had over 5 GB of free storage out of 15 GB, and it worked for me. Can't hurt to try it.

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  3. Anonymous
    2022-01-16T23:13:55+00:00

    I still have 7 GB of free storage (out of 15GB), that cannot be it.

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  4. Anonymous
    2022-01-16T20:07:33+00:00

    What has been done? Are we safe to use Outgoing email?

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