Outlook app for iPhone frozen

Anonymous

Have the latest IOS update, 13.1.3. Using iphone XS. You can open the app but its frozen. Restarting didnt fix it. Deleted the app and reinstalled. It worked for 5minutes. Seems to slowly update incoming emails in the background and will give notification. But they cant be seen when you open the app.

Anyone know whats going on?

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Anonymous

I updated to 13.2 on iPhone and all my issues have disappeared

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116 additional answers

Anonymous

2019-12-03T02:50:33+00:00

I'm using iOS 13.2.3 on an Xs.

I've installed the latest outlook from the app store, 4.14.0.

Today outlook has been working.

The App Store says 4.14.0 is 1d old.

I've had no issues for about, 1d.

Prior to this I've been experiencing the same freeze symptoms everyone else is reporting.

Can others check if their issues are fixed with this combination?
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Anonymous

2019-11-01T09:41:06+00:00

Updating to iOS13.2 fixed this issue for me
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Anonymous

2019-10-22T01:04:30+00:00

Hi Megan224,

I'll be consulting your concern to our Internal Support team, I'd like to know the version of Outlook installed on your device to properly endorse this issue.

This issue might be caused by compatibility issues between the app and your device. Have you tried contacting Apple support for assistance regarding this issue?

Hope to hear from you soon.
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Anonymous

2019-10-22T00:37:12+00:00

Same issue.
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