Outlook calendar 'changes' appointment into a meeting after editing.

Anonymous
2018-04-22T14:28:40+00:00

Outlook Calendar in MS Office Professional Plus 2016 (version 1803). Hello, this problem has just started (Friday 20/4) ... If I click and drag an appointment (diary entry) to move it on iPhone in iOS Mail app, it turns the appointment into a meeting and wants to send attendees an email. I'm the only attendee as I created what is basically a diary entry (appointment). So I get notifications that a 'meeting' has changed AND I get an email. It's crazy. It's all ok when I use the Office Outlook app on PC so it could be an issue with iOS??? It syncs all the appointments back to Outlook as meetings so I have to clear notifications and emails on PC and iPhone. Please help me to fix this as it's very annoying. Thank you very much....

Outlook | Web | Outlook.com | Calendar

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

80 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-04-26T08:53:35+00:00

    Hello AJDempsey,

    Thank you very much for your cooperation.

    Based on the information we collected, this kind of problem could be related to some settings in your Outlook.com account or the mail application on your iPhone. To give you a better help, we will move this thread to Outlook.com category. Our related engineer will continue to help you check if the problem is related to the Outlook.com account. Your understanding is highly appreciated.

    Thanks,

    Barry

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-04-25T17:23:07+00:00

    Sorry. Here is the first screenshot mentioned:

    Second one:

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-04-25T17:17:36+00:00

    Can’r see if the screenshos are staying in the answer field

    Was this answer helpful?

    0 comments
  4. Anonymous
    2018-04-25T17:15:38+00:00

    Hi AJDempsey,

    As you mentioned, the appointment you created is convert to a Skype for Business meeting when you edit it in the default mail app on your iPhone.

    To find the root cause, please try creating a new appointment in Outlook for IOS application and see if the problem will persists. Also, please give us a screenshot of the appointment interface on your iPhone for analysis.

    Thank you.

    Barry

    Barry, thanks for getting back to me.... this is the details page of what was created as an ‘appointment’ on PC ... as you can see, it has turned into a ‘meeting’ and can’t be edited in the Outlook for iOS app (it can be edited in the Calendar iOS in-built app)

    The below is a test diary entry with no people nomiated on the ‘People’ tab. 

    This does seem to still be an appointment so it does appear that there is s conflict between my Skype address and email address????

    Was this answer helpful?

    0 comments
  5. Anonymous
    2018-04-25T17:13:01+00:00

    Hi AJDempsey,

    As you mentioned, the appointment you created is convert to a Skype for Business meeting when you edit it in the default mail app on your iPhone.

    To find the root cause, please try creating a new appointment in Outlook for IOS application and see if the problem will persists. Also, please give us a screenshot of the appointment interface on your iPhone for analysis.

    Thank you.

    Barry

    Barry, thanks for getting back to me.... this is the details page of what was created as an ‘appointment’ on PC ... as you can see, it has turned into a ‘meeting’ and can’t be edited in the Outlook for iOS app (it can be edited in the Calendar iOS in-built app)

    The below is a test diary entry with no people nomiated on the ‘People’ tab. 

    This does seem to still be an appointment so it does appear that there is s conflict between my Skype address and email address????

    Was this answer helpful?

    0 comments