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My google pixel 2 phone recently updated the outlook app. Now the app crashes on startup. I tried clearing the cache and uninstalling and reinstalling the app. Ive removed my work account as well. Still will not work. I get as far as the adding account page then it crashes and ask to send a report.
Using Outlook for Android for personal email and calendar management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
According to my "app info" the latest version is 4.1.27.
I just downloaded it from the app store and immediately checked the "updates" tab, and it was listed - so I did the update as well.
But mine still crashes...
I tried the latest update on the 21/02 on my phone and Outlook crashed again. I uninstalled it and installed ver 4.1.23 and this version works. So I disabled auto update to keep this version till MS has an update that works.
Hi Kenneth,
May I know have you installed any anti-spam apps on your mobile? If so, please temporarily close it and then see if it can help for you.
Moreover, please update the version of your Android OS and then reinstall the Outlook for Android to see if the issue disappears.
If the issue persists, I’d like to collect some more information for the further investigation:
1. When the app crashed, did you receive any error messages? If so, please take a screenshot about it to me.
2. What types account you are using in the Outlook for Android? Office 365 account or some other types accounts?
Regards,
Oliver
this
keeps popping up every time I try to open my emails
I tried 4.1.23, same error. I'm going to have to go way back I think... or!
Just don't use the stupid app.
I've got GMail, I'm done with the Microsoft stupidity.
When GMail goes down the dark path... who'll save us then?
I am facing the same issue with my one plus phone. Outlook keeps crashing the moment i open it. Please help.