Outlook app for Android keeps crashing

Anonymous
2019-05-04T15:48:26+00:00

My google pixel 2 phone recently updated the outlook app. Now the app crashes on startup. I tried clearing the cache and uninstalling and reinstalling the app. Ive removed my work account as well. Still will not work. I get as far as the adding account page then it crashes and ask to send a report.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2020-02-20T18:58:38+00:00

    My Outlook on my smart phone has crashed 

    Mine too! Seem that today's app update had a bad luck. It crashes on both my work (with office365) and private phones, both have Android.

    EDIT: There is a new thread now because this issue is probably different than originally posted here long time ago:

    recently updated Outlook app crashes on Android phones

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  2. Anonymous
    2020-02-20T21:48:25+00:00

    Hello,

    I face a similar problem.

    Here I have a user who is allowed to open the application but upon access received mails the app crashes and closes.

    No error message associated with the instance.

    User removed the application entire.

    User Ensured IOS is updated to most recent version.

    User reinstalled app and authenticated but issue persist.

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  3. Anonymous
    2020-02-20T22:32:20+00:00

    I started having the exact same problem this am. Any time I click on an email to read it, the program closes

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  4. Anonymous
    2020-02-21T00:11:51+00:00

    At least you can see the emails!

    My app won't get past the splash screen/logo - it crashes immediately upon launch.

    Microsoft Support has me chasing silly solutions, saying I'm linking multiple accounts (I'm not), using the settings screen (I'm not), or using an old app (it's a fresh install from the app store).

    I'm pretty done with this app.

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  5. Anonymous
    2020-02-21T00:13:28+00:00

    Same thing here on Samsung Note 10

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