Outlook app for Android keeps crashing

Anonymous
2019-05-04T15:48:26+00:00

My google pixel 2 phone recently updated the outlook app. Now the app crashes on startup. I tried clearing the cache and uninstalling and reinstalling the app. Ive removed my work account as well. Still will not work. I get as far as the adding account page then it crashes and ask to send a report.

Outlook | Outlook for mobile | Outlook for Android | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

160 answers

Sort by: Newest
  1. Anonymous
    2020-02-21T11:55:43+00:00

    I had done the uninstall/reinstall yesterday with no success and had to use my laptop for email. Woke up this am and all was right as rain - fixed as quickly as it started. 

    Thank you for the reply.

    Was this answer helpful?

    0 comments No comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  3. Anonymous
    2020-02-21T09:59:24+00:00

    Yesterday (or 12 hours ago) Microsoft released an update which solves this issue. Outlook app on both of my Android phones is working OK.

    That is great news. Could you please tell me what version it is

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-02-21T09:23:30+00:00

    Yesterday (or 12 hours ago) Microsoft released an update which solves this issue. Outlook app on both of my Android phones is working OK.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-02-21T08:23:06+00:00

    I got this problem as well yesterday. Crashes when i open a mail. I tried some of the stuff in here, with no luck, then i updated the app, now it works.

    Was this answer helpful?

    0 comments No comments