Locked Account

Anonymous
2019-05-16T14:06:51+00:00

Today out of nowhere my Microsoft account has been locked.  I have filled the form at "aka.ms/compliancelock" about 6 hour ago but so far haven't gotten any confirmation email or anything to know if my request has even been logged anywhere.  This account has Office 365 for Home subscription and the least MSFT can do is acknowledge that my request has been received.   

No access to over 250 GB in OneDrive, Skype, Email anything.

Extremely frustrated,  can someone please guide me what to do?

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-01-28T09:53:39+00:00

    I am having the same problem, my account got locked for some unknown reason. The application to unlock won't accept my phone number and its now been almost 3 weeks since I raised the call with the Microsoft Customer Service team (SIR0863101) and still not even a response (except for the automated one).. Its crazy, I have an upcoming flight that i can't get the details for. I have tried 2 online chats and both utterly useless. Microsoft need to sort this out.

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  2. Anonymous
    2020-01-28T09:56:28+00:00

    I am having the same problem, my account got locked for some unknown reason. The application to unlock won't accept my phone number and its now been almost 3 weeks since I raised the call with the Microsoft Customer Service team (SIR0863101) and still not even a response (except for the automated one).. Its crazy, I have an upcoming flight that i can't get the details for. I have tried 2 online chats and both utterly useless. Microsoft need to sort this out.

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  3. Anonymous
    2020-02-03T14:57:54+00:00

    URGENT 

    Hi Dante,

    I have had the same problem happen to me today and I am in need of urgent help to understand why and speak to someone to have it resolved. I have a 6 months daughter about to come online for a video chat.... My request number is SIR0929363 . If there's anything you can do to help I would really, really appreciate it. I have already tried the online support but they have not been able to help.

    Thanks in advance,

    Best regards,

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  4. Anonymous
    2020-02-25T08:30:12+00:00

    samething ha hapen to me im on day 30 without my account !

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  5. Anonymous
    2020-02-25T08:33:11+00:00

    how ! please help me !

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