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Today out of nowhere my Microsoft account has been locked. I have filled the form at "aka.ms/compliancelock" about 6 hour ago but so far haven't gotten any confirmation email or anything to know if my request has even been logged anywhere. This account has Office 365 for Home subscription and the least MSFT can do is acknowledge that my request has been received.
No access to over 250 GB in OneDrive, Skype, Email anything.
Extremely frustrated, can someone please guide me what to do?
Managing personal Outlook.com account settings, security, and privacy
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Hi Dante,
I've the same exactly problem, since almost one week ago, whit my account ******@live.com.pt.
There is something that you can do for help me on this?
Thank you in advance!
KD,
RS
My problem has finally been fixed. I am now able to access all services and everything back to normal.
My suggestion to everyone going thru similar situation: Stay strong and let them complete their process (no matter how much time it takes). If you haven't violated any terms, you will get your account back eventually.
Cheers!
We are on vacation and my wife tried to sign into her Hotmail account on my computer. She has been locked out and we tried to reset the password to the tune of filling out forms numerous times to reset - every time they say the info is incorrect - we filled it out with know info that they asked for - we have filled out so many forms we can try again for 24 hours - she needs some info from her account and the process Microsoft uses is absurd. I have tried to talk to a human at Microsoft - no luck - Can anyone help with this Thanks
I Have An Account For gmail I Don’t Use-
Not Sure Of Password Either
***@gmail.com
Can You Help Me Figure Out Old Password
***@live.com
Is The Only e-mail I Use
We can only help recover Microsoft Accounts. For Gmail account recovery, here's what I found: