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Today out of nowhere my Microsoft account has been locked. I have filled the form at "aka.ms/compliancelock" about 6 hour ago but so far haven't gotten any confirmation email or anything to know if my request has even been logged anywhere. This account has Office 365 for Home subscription and the least MSFT can do is acknowledge that my request has been received.
No access to over 250 GB in OneDrive, Skype, Email anything.
Extremely frustrated, can someone please guide me what to do?
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Good morning -- were you able to get anything resolved?
I get generic replies that I violated the code but they don't tell me how and similar to you - I just need to get my information back and then they can close the account.
Thank you
Sorry, but I didn't receive it. Have you send it to below ID? Can you please send it once again?
a l i a k bar5252 @ g m a i l . c o m?
I already sent you a direct email.
I tried inserting the email address but it was automatically removed with the following message:
*** Email address is removed for privacy ***
So, I do not recommend trying this route. You will see from most of the other posts of people having Locked Account issue, that the most successful approach is to contact OneDrive support.
Good luck
Sorry for multiple replies.
I am in very situation as my data has been blocked hence reaching out to you. If you are not comfortable mailing me, you can provide the email in the same fashion I have typed in the above email.
THis could save me from big trouble
Hi HanifALi,
Could you please provide the email address to my email ID? I got a email from the support that they are working on my case. I am not sure if the update is true or not. I just want to email the Online Safety team my requirement of the data and just need few days to back up my data. Post that, they can close the account that would be fine once I back up the data.
Thanks a lot Bro for your effort!