Locked Account

Anonymous
2019-05-16T14:06:51+00:00

Today out of nowhere my Microsoft account has been locked.  I have filled the form at "aka.ms/compliancelock" about 6 hour ago but so far haven't gotten any confirmation email or anything to know if my request has even been logged anywhere.  This account has Office 365 for Home subscription and the least MSFT can do is acknowledge that my request has been received.   

No access to over 250 GB in OneDrive, Skype, Email anything.

Extremely frustrated,  can someone please guide me what to do?

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

71 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-01-28T08:12:54+00:00

    Dear Dante , 

      I am facing same problem abou 4 days ago i got same screen for locked email ( ******@icf.sa ),.  i try to contact microsoft team work about my problem , hope to resolve this problem and unlocked my email , it's neccsary for me 

    Thanks

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments
  2. Anonymous
    2020-07-10T14:42:11+00:00

    Good morning -- were you able to get anything resolved?  

    I get generic replies that I violated the code but they don't tell me how and similar to you - I just need to get my information back and then they can close the account.

    Thank you

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments
  3. Anonymous
    2020-07-07T16:29:14+00:00

    Could you please help me with the email ID of the Customer Protection Team? My account has been blocked, it contains critical financial due to which I can suffer heavy losses. Please help me brother.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments
  4. Anonymous
    2020-05-21T17:23:40+00:00

    Hello Stephen, how can i go via one drive? What did you exactly do to resolve the problem?

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments
  5. Anonymous
    2019-12-23T05:28:12+00:00

    Same here! They promise to respond within 24 hours but nothing. Trust in Microsoft has gone as I have lotsa important mail and OneDrive files which I cannot access anymore. “We empower every person on this planet to achieve more”... Well thats not true Microsoft!

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments